Katerina joined our team as a Psychiatric Registered Nurse in November 2022. She brings us over 2 years of nursing experience, as well as 10+ years in the healthcare setting. She is currently enrolled in a PMHNP Program with a graduation date of December 2024, after which, she will become one of our new practitioners.
Aiden joined our team in May 2023 as a temporary receptionist and has transitioned into the role of full-time Medical Assistant. Aiden graduated from high school a year early in June 2024 and is looking forward to college, where he intends to study nursing and eventually become a Psychiatric Nurse Practitioner (like his mother).
We are thrilled to welcome Natasha Rollins as our new Director of Billing Services. Natasha brings with her a wealth of expertise in medical billing and coding, honed over years of dedicated service in the healthcare industry. Her outgoing personality and boundless energy make her not only a highly capable professional but also a dynamic team player. We are confident that Natasha's leadership and enthusiasm will be a tremendous asset to our organization as we continue to enhance our billing services and overall patient experience.
Caitlyn joined our team in June of 2024 as a full-time Medical Assistant. Caitlyn brings with her several years experience as a CMA, and a desire to help people in need. She's got a wonderful personality, a great work ethic, and has been a great addition to our team.
In November 2023, we hired Ki'Anna as an intake coordinator, and since then, we promoted her to the position of office coordinator. She completed high school one year ahead of schedule and is eagerly anticipating college, where she intends on expanding her knowledge of mental health to help further her career with us. We are delighted to have her as a member of our team!
Calli joined our team in October 2023 as a Targeted Case Manager. She has a Bachelor's in Psychology and has several years of experience in Targeted Case Management. She is definitely an asset to Heartstrings, our patients, and our community. She's a great addition to our team and we are so happy to have her!!
Chris he has been working behind the scenes from the start, but joined our team full-time in December 2023 assuming the role of Chief Operating Officer. Chris also serves as an RN, a Targeted Case Manager., and is our Spravato coordinator. He has over 10 years of experience as a Registered Nurse working in Critical Care, Cardiac ICU, Home Health, PCU, as well as Dialysis. He has been a patient advocate in every role he's worked. He also brings with him over 10 years of experience in business management. We are excited for him to finally be on the front line in the clinic!
Sam joined our team in March of 2024 as an Administrative Assistant, and has since gotten certified as a Peer Support Specialist. Sam demonstrates professionalism, reliability, and a positive attitude in all tasks she undertakes. Her adaptability and willingness to go above and beyond expectations make her an integral part of our team. Driven by a desire to understand the intricacies of our business, she is committed to expanding her knowledge and skill set. She embraces challenges as opportunities for growth and is eager to take on new responsibilities to further her career within our company. We look forward to seeing her thrive and succeed in her journey with us.
Lucinda joined our team in June 2024 as a Targeted Case Manager and PRN RN at the Spravato Treatment Center. With several years of experience in targeted case management, she brings valuable expertise to our team. Lucinda is also pursuing her Bachelor of Science in Nursing degree while working full-time. We’re excited to have her on board!
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