Meet Our Staff
Chris, Chief Operating Officer
Chris he has been working behind the scenes from the start, but joined our team full-time in December 2023 assuming the role of Chief Operating Officer. Chris also serves as an RN, and is our Spravato coordinator. He has over 10 years of experience as a Registered Nurse working in Critical Care, Cardiac ICU, Home Health, PCU, as well as Dialysis. He has been a patient advocate in every role he's worked. He also brings with him over 10 years of experience in business management. We are excited for him to finally be on the front line in the clinic!
Aiden, Medical Assistant
Aiden joined our team in May 2023 as a temporary receptionist and has transitioned into the role of full-time Medical Assistant. Aiden graduated from high school a year early in June 2024 and is looking forward to college, where he intends to study nursing and eventually become a Psychiatric Nurse Practitioner (like his mother).
Natasha, Director of Billing Services
Natasha, Director of Billing Services
We are thrilled to welcome Natasha Rollins as our new Director of Billing Services. Natasha brings with her a wealth of expertise in medical billing and coding, honed over years of dedicated service in the healthcare industry. Her outgoing personality and boundless energy make her not only a highly capable professional but also a dynamic team player. We are confident that Natasha's leadership and enthusiasm will be a tremendous asset to our organization as we continue to enhance our billing services and overall patient experience.
Caitlyn, Medical Assistant
Ki'Anna, Psychological Testing and Earlipoint Coordinator
Natasha, Director of Billing Services
Caitlyn joined our team in June of 2024 as a full-time Medical Assistant. Caitlyn brings with her several years experience as a MA in both Medical and Behavioral health, and a desire to help people in need. She's got a wonderful personality, a great work ethic, and has been a great addition to our team.
Meleasa, Certified Medical Assistant
Ki'Anna, Psychological Testing and Earlipoint Coordinator
Ki'Anna, Psychological Testing and Earlipoint Coordinator
Meleasa joined our team in October of 2024 as an Administrative Assistant and transitioned to a full-time Medical Assistant. Meleasa brings with her several years experience as a CMA in mental health, and a desire to help people in need.
With her positive personality and dedicated work ethic, she has quickly become an invaluable member of our team.
Ki'Anna, Psychological Testing and Earlipoint Coordinator
Ki'Anna, Psychological Testing and Earlipoint Coordinator
Ki'Anna, Psychological Testing and Earlipoint Coordinator
In November 2023, we hired Ki'Anna as an intake coordinator, and since then, she's been promoted to the position of Psychological Testing and Earlipoint coordinator. She completed high school one year ahead of schedule and is eagerly anticipating college, where she intends on expanding her knowledge of mental health to help further her career with us. We are delighted to have her as a member of our team!
Sam, Certified Adult Peer Support Specialist, Certified Community Support Associate
Sam, Certified Adult Peer Support Specialist, Certified Community Support Associate
Sam, Certified Adult Peer Support Specialist, Certified Community Support Associate
Sam joined our team in March of 2024 as an Administrative Assistant, and has since gotten certified as a Peer Support Specialist, and Certified Community Support Associate. Sam demonstrates professionalism, reliability, and a positive attitude in all tasks she undertakes. Her adaptability and willingness to go above and beyond expectations make her an integral part of our team. Driven by a desire to understand the intricacies of our business, she is committed to expanding her knowledge and skill set. She embraces challenges as opportunities for growth and is eager to take on new responsibilities to further her career within our company. We look forward to seeing her thrive and succeed in her journey with us.
Clay, Certified Peer Support Specialist
Sam, Certified Adult Peer Support Specialist, Certified Community Support Associate
Sam, Certified Adult Peer Support Specialist, Certified Community Support Associate
Clay is a certified peer support specialist who is passionate about helping people navigate life's challenges through emotional support and shared experiences. Drawing from his own journey, he understands the power of connection and empathy in overcoming hardships. Clay believes that everyone deserves to be heard and supported, and he strives to create a safe space where individuals can share their struggles without judgment. Through active listening and encouragement, he helps others find hope, strength, and practical ways to move forward. His dedication to uplifting others makes him a valuable source of comfort and guidance for those facing difficult times.
Torri, Marketing Specialist
Torri re-joined our team in November of 2024 as a Marketing Specialist. She plays a key role in promoting the organization's mission and services. With a background in marketing and communications, she is passionate about raising awareness for mental health and connecting individuals to the support they need. Torri works creatively to build engaging campaigns and foster community relationships, ensuring Heartstrings’ message reaches those who will benefit most.
Phyllis, Administrative Assistant
Phyllis joined our team in March of 2025 as an Administrative Assistant. She helps ensure smooth day-to-day operations. With a strong attention to detail and a commitment to excellent customer service, she supports our team and clients by managing appointments, handling inquiries, and keeping things organized. Phyllis's friendly demeanor and efficiency make her an essential part of our team.